Security & data handling

How we handle your data

Property and commercial real estate operations run on sensitive records — leases, tenant details, compliance evidence and financial reporting. This page sets out how Almas works with that data during an engagement, in plain terms your technology and risk teams can review.

Current practices

What we do today

How we work with your data

We build inside your systems. Almas does not retain client operational data outside active project work — no shadow copies of your lease files, tenant records or maintenance history are kept once an engagement ends.

Hosting

We deploy where you need it. Solutions can run inside your own environment, on your preferred cloud, or on a secure isolated cloud service. We commonly work with Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP), and will recommend the option that fits your security, residency and operational requirements.

Access

We request the minimum access needed to deliver the work, granted for the duration of the engagement and revoked at the end. Access is named and traceable — never shared generic accounts where your systems support alternatives.

Confidentiality

An NDA is available on request before any workflow review, document sample or system walkthrough. Sample documents used during discovery are returned or deleted once the review is complete.

Shared responsibility

Who is responsible for what

Security in a bespoke build is shared. This is the split we work to, and we confirm it in writing at the start of every engagement.

Almas

  • Secure engineering practices in the software we build for you
  • Least-privilege, time-bound access to your systems
  • Deployment to your environment or a secure isolated cloud service (Azure, AWS, GCP)
  • No retention of client operational data outside active project work

Your organisation

  • Identity, access management and offboarding in your own systems
  • Data classification and retention policy for your records
  • Approval of which systems and data are in scope for an engagement
  • Ongoing hosting and controls where solutions run in your environment

Reporting a concern

Security contact

If you believe you have found a security issue in something we have built, or you have a question about how your data is handled, contact us directly. We aim to acknowledge every report within one working day.

hello@almassoftware.com

Almas Software SystemsSouthampton, United Kingdom

Request a security review

We'll answer your security questions and provide the supplier information your risk team needs as part of contracting.

Book a security review